Customer Connect
- Looking for a new or top-up loan - Email at easyloan@indifi.com
- Interested in getting associated with Indifi Technologies to enhance your business, write to us at alliance@indifi.com
- Existing customer? Please raise your query below:
Contact Information
9696555444
Timings:10.00 a.m. to 7.00 p.m.
(Monday to Friday excluding public holidays)
Please keep your application Id/Loan Id or Registered Mobile Number handy for quick response.
cs@indifi.com
(To register a query, request or complaint related to loans facilitated by Indifi Technologies, please email on the above address.)
Please include following information while writing to us
Mail should be from your registered email address
Lender’s Name
Query type and details
Not Satisfied with our resolution?
For any unresolved query or unsatisfactory response, you can escalate it to grievances@indifi.com after 15 days of having raised the service ticket. Please ensure you include the following information for the query to be registered and for us to service your request faster:
1. Ticket No (Shared with you at the time of raising the issue with us through call/ email)
2. Specific Concern
Unresolved Complaints
For any unresolved query within 30 days, you can contact RBI on Sachet Portal https://sachet.rbi.org.in or CMS portal https://cms.rbi.org.in