How Are Payments Managed By Zomato?

Craving a pizza or a bagel? Well, you know what to do? Pick up your phone and order some mouth-watering dishes. Online ordering is the most significant trend of the decade, hands down. A food is delivering chains like Zomato, with a 50 percent market share, is ruling the hearts of people. Their recent acquisition has made them quite the talk of the town. Today in our blog, we will discuss Zomato payment methodology and work on their food delivery service.

Also Read: Here’s How Good Reviews On Zomato Improve Your Business

Know More About Zomato:

Let’s start with a few words on what Zomato is what they offer. This platform is a restaurant or café search app that began in 2018 by Deepinder Goyal and Pankaj Chaddah. This is an excellent way of connecting the craving customers to delivering restaurants. The platform is ideal as the users get an entire overview of the place they are ordering. Starting from images of the food to reviews of other customers. 

Any restaurant with an online presence/ website or not can easily list themselves as a partner on the app. The platform further takes the responsibility of making your brand visible and accessible. The platform works on smart filters, so whenever you type a keyword, it shows results accordingly. 

Also Read: How To Benefit From Sales Promotions On Zomato?

Zomato has introduced the online payment mode for a selective list of restaurants. Their services include ordering online food, listing restaurants, and food joints, and food delivery service.  With the latest version of IOS or Android-based applications, you can quickly pay through different modes. These include debit cards, credit cards, or any UPI mode for secure payment. 

Also Read:- How To Successfully Sell On Zomato?

How Can You Tie Up With Zomato Platforms?

1. To create a listing on Zomato, visit the website and start by clicking on the “Add a restaurant “tag. 
2. This lets you to an application form with the necessary details to fill. 
3. This form starts with your necessary credentials and goes on to cover every possible detail about the restaurant. 
4. After completing the form, your listing will be complete. 

Also Read: Best Ways To Negotiate Terms With Zomato

COVENANT OF MERCHANTS

1. The Merchant authorizes Zomato to collect Net Sales and Tips (if any) from customers on the Merchant’s behalf.
2. The Merchant agrees to permit customers to make payments for an order using Zomato Pay.
3. The Merchant agrees to offer discounts to customers in line with the conditions outlined in the Form and these Terms.
4. The Merchant allows Zomato to promote and provide discounts to customers on behalf of the restaurant.
5. The Merchant will determine the discount through the Zomato Dashboard, which will be valid until deactivated by the Merchant.
6. The Merchant shall not discriminate against, discourage, solicit, or refuse a customer from availing the discount or using Zomato Pay for payment.
7. The Merchant agrees that if it applies a service charge at its restaurant, it will do so uniformly for all customers and will not discriminate in levying the service charge between a Zomato Customer and any other customer.
8. The Merchant agrees not to provide any offers or discounts similar or lower than the agreed-upon discount directly to the customer or through any third party during its validity.
9. The Merchant is obligated to extend the discount to all customers.
10. The Merchant will not impose any additional charges, beyond the Net Sales, on customers paying the bill using Zomato Pay.
11. The Merchant allows Zomato to deduct the commission from the Net Sales and transfer the remaining amounts to the Merchant following the payment settlement process outlined in the Form.
12. The Merchant will ensure that all mandatory information regarding taxes, levies, and charges applicable to the bill is clearly visible to customers on the bill, as per applicable laws.

Advantages of Partnering with Zomato 

• Marketing – With platforms like Zomato, you can efficiently market your restaurant with the proper streamlining of ads, propositions, and offers. 
• With a partnership from Zomato, you don’t have to worry about delivering the food with your staff. Thus no need to hire more working staff or delivering staff. 
• With easy tracking facilities, customers easily stay updated, and all their queries can be solved smoothly. In case of trouble, their customer service team quickly solves it by coordinating it with respective teams. 
• Get tremendous traction and make your brand readily available with this platform. 

Also Read: Using Zomato Dashboard For Better Data Organization

How does the Zomato payment work?

Users can opt to enter their card details manually or scan to enter details. The organization has also introduced a scanning option to join them. Zomato credit is one new addition that could help you get some referral points for further payments. 

New App- Zomato has launched a new separate application called the Zomato Order for ordering. But the point worthy of note is that the user can only use the cash on delivery option to pay. 

Also Read: Scaling Up The Outreach Through Zomato

Zomato & Maple POS Acquisition

Zomato in March 2015 acquired this cloud-based restaurant (POS). This system used an Android-based POS system that can help create customized hardware and other significant restaurant features. These include menus, inventory management, and inbuilt payment solutions to accept credit cards and debit cards. Further, this app also is a great way to maintain your application for payments, recipe management, customer relationship management, and data analytics, among others.

Also Read: Powering Business Through Technology From Zomato

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