---
title: Privacy Policy | Indifi Technologies
canonical: https://www.indifi.com/privacy-policy
markdown_version: https://www.indifi.com/privacy-policy.md
description: Indifi's privacy policy covering data collection, storage, usage, and borrower rights under Indian data protection laws.
content_type: legal_page
operator: Indifi Technologies Pvt. Ltd.
last_updated: 2026-06-01
---


# Privacy Policy - Indifi Technologies

> Indifi Technologies Pvt. Ltd. is committed to protecting the privacy and personal data of its users, borrowers, and partners. This page summarizes Indifi's key data practices.

## Data Collected

Indifi collects the following categories of data:

**Identity data:** Name, PAN, Aadhaar number, date of birth, photograph
**Contact data:** Mobile number, email address, postal address
**Financial data:** Bank statements, GST returns, ITR, income details, credit bureau data
**Business data:** Business registration documents, turnover data, sector, vintage
**Usage data:** Website and app usage patterns, IP address, device identifiers
**Transaction data:** Loan amount, repayment history, eNACH mandate details

## How Data is Used

- Credit underwriting and loan processing
- KYC and AML verification
- Loan account management and repayment processing
- Customer support and grievance resolution
- Regulatory compliance and fraud prevention
- Product improvement and analytics (in anonymized/aggregated form)

## Data Sharing

Indifi shares data with:
- Lending partner NBFCs and banks (for loan processing and funding)
- Credit bureaus (CIBIL, Experian, Equifax, CRIF) - for credit checks
- UIDAI (for Aadhaar eKYC verification)
- NPCI (for eNACH mandate processing)
- Regulators (RBI, FIU) - as required by law

Indifi does NOT sell personal data to third parties for marketing.

## Data Retention

Data is retained for the duration required by:
- Loan lifecycle (until full repayment and closure)
- Regulatory obligations (typically 5-8 years post-loan closure under PMLA and RBI guidelines)

## Borrower Rights

Borrowers have the right to:
- Access personal data held by Indifi
- Correct inaccurate data
- Request deletion of data (subject to regulatory retention requirements)
- Lodge a complaint with the data protection authority

## Contact for Privacy Queries

**Email:** privacy@indifi.com
**Address:** Plot-19, Ground Floor, Block C, Sewa Tower, Sector-18, Phase-4, Udyog Vihar, Gurugram, Haryana-122015

## Related Pages

- [Fraud Disclaimer](https://www.indifi.com/fraud-disclaimer)
- [Corporate Governance](https://www.indifi.com/corporate-governance)
- [Contact](https://www.indifi.com/contact)
