{"id":2844,"date":"2020-02-21T06:18:45","date_gmt":"2020-02-21T06:18:45","guid":{"rendered":"https:\/\/www.indifi.com\/blog\/?p=2844"},"modified":"2024-09-09T12:39:23","modified_gmt":"2024-09-09T12:39:23","slug":"how-are-payments-managed-by-zomato","status":"publish","type":"post","link":"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/","title":{"rendered":"How Are Payments Managed By Zomato?"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2020\/02\/How-Are-Payments-Managed-By-Zomato--500x250.jpg\" alt=\"How-Are-Payments-Managed-By-Zomato? \" class=\"wp-image-2845\" width=\"866\" height=\"433\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2020\/02\/How-Are-Payments-Managed-By-Zomato--500x250.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2020\/02\/How-Are-Payments-Managed-By-Zomato--768x384.jpg 768w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2020\/02\/How-Are-Payments-Managed-By-Zomato--870x435.jpg 870w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2020\/02\/How-Are-Payments-Managed-By-Zomato-.jpg 1200w\" sizes=\"(max-width: 866px) 100vw, 866px\" \/><\/figure><\/div>\n\n\n<p>Craving a pizza or a bagel? Well, you know what to do? Pick up your phone and order some mouth-watering dishes. Online ordering is the most significant trend of the decade, hands down. A food is delivering chains like Zomato, with a 50 percent market share, is ruling the hearts of people. Their recent acquisition has made them quite the talk of the town. Today in our blog, we will discuss Zomato payment methodology and work on their food delivery service. <\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read: <a href=\"https:\/\/www.indifi.com\/blog\/heres-how-good-reviews-on-zomato-improve-your-business\/\">Here\u2019s How Good Reviews On Zomato Improve Your Business<\/a><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_67_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#Know_More_About_Zomato\" title=\"Know More About Zomato:\">Know More About Zomato:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#How_Can_You_Tie_Up_With_Zomato_Platforms\" title=\"How Can You Tie Up With Zomato Platforms?\">How Can You Tie Up With Zomato Platforms?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#COVENANT_OF_MERCHANTS\" title=\"COVENANT OF MERCHANTS\">COVENANT OF MERCHANTS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#Advantages_of_Partnering_with_Zomato\" title=\"Advantages of Partnering with Zomato\u00a0\">Advantages of Partnering with Zomato\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#How_does_the_Zomato_payment_work\" title=\"How does the Zomato payment work?\">How does the Zomato payment work?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#Zomato_Maple_POS_Acquisition\" title=\"Zomato &amp; Maple POS Acquisition \">Zomato &amp; Maple POS Acquisition <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.indifi.com\/blog\/how-are-payments-managed-by-zomato\/#FAQ\" title=\"FAQ\">FAQ<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Know_More_About_Zomato\"><\/span><strong>Know More About Zomato:<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Let&#8217;s start with a few words on what Zomato is what they offer. This platform is a restaurant or caf\u00e9 search app that began in 2018 by Deepinder Goyal and Pankaj Chaddah. This is an excellent way of connecting the craving customers to delivering restaurants. The platform is ideal as the users get an entire overview of the place they are ordering. Starting from images of the food to reviews of other customers.&nbsp;<\/p>\n\n\n\n<p>Any restaurant with an online presence\/ website or not can easily list themselves as a partner on the app. The platform further takes the responsibility of making your brand visible and accessible. The platform works on smart filters, so whenever you type a keyword, it shows results accordingly.&nbsp;<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/www.indifi.com\/blog\/how-to-benefit-from-sales-promotions-on-zomato\/\">How To Benefit From Sales Promotions On Zomato?<\/a><\/p>\n\n\n\n<p>Zomato has introduced the online payment mode for a selective list of restaurants. Their services include ordering online food, listing restaurants, and food joints, and food delivery service.&nbsp; With the latest version of IOS or Android-based applications, you can quickly pay through different modes. These include debit cards, credit cards, or any UPI mode for secure payment.&nbsp;<\/p>\n\n\n\n<p>Also Read:- <a href=\"https:\/\/www.indifi.com\/blog\/how-to-successfully-sell-on-zomato\/?preview=true&amp;_thumbnail_id=2190\">How To Successfully Sell On Zomato?<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.indifi.com\/bank-loan-for-restaurant-business-india\"><img decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"91\" src=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Growth-Loan-for-Restaurants-500x91.jpg\" alt=\"\" class=\"wp-image-11978\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Growth-Loan-for-Restaurants-500x91.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Growth-Loan-for-Restaurants.jpg 716w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Can_You_Tie_Up_With_Zomato_Platforms\"><\/span>How Can You Tie Up With Zomato Platforms?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol>\n<li>To create a listing on Zomato, visit the website and start by clicking on the &#8220;Add a restaurant &#8220;tag.&nbsp;<\/li>\n\n\n\n<li>This lets you to an application form with the necessary details to fill.&nbsp;<\/li>\n\n\n\n<li>This form starts with your necessary credentials and goes on to cover every possible detail about the restaurant.&nbsp;<\/li>\n\n\n\n<li>After completing the form, your listing will be complete.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/www.indifi.com\/blog\/best-ways-to-negotiate-terms-with-zomato\/\">Best Ways To Negotiate Terms With Zomato<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"COVENANT_OF_MERCHANTS\"><\/span>COVENANT OF MERCHANTS<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol>\n<li>The Merchant authorizes Zomato to collect Net Sales and Tips (if any) from customers on the Merchant&#8217;s behalf.<\/li>\n\n\n\n<li>The Merchant agrees to permit customers to make payments for an order using Zomato Pay.<\/li>\n\n\n\n<li>The Merchant agrees to offer discounts to customers in line with the conditions outlined in the Form and these Terms.<\/li>\n\n\n\n<li>The Merchant allows Zomato to promote and provide discounts to customers on behalf of the restaurant.<\/li>\n\n\n\n<li>The Merchant will determine the discount through the Zomato Dashboard, which will be valid until deactivated by the Merchant.<\/li>\n\n\n\n<li>The Merchant shall not discriminate against, discourage, solicit, or refuse a customer from availing the discount or using Zomato Pay for payment.<\/li>\n\n\n\n<li>The Merchant agrees that if it applies a service charge at its restaurant, it will do so uniformly for all customers and will not discriminate in levying the service charge between a Zomato Customer and any other customer.<\/li>\n\n\n\n<li>The Merchant agrees not to provide any offers or discounts similar or lower than the agreed-upon discount directly to the customer or through any third party during its validity.<\/li>\n\n\n\n<li>The Merchant is obligated to extend the discount to all customers.<\/li>\n\n\n\n<li>The Merchant will not impose any additional charges, beyond the Net Sales, on customers paying the bill using Zomato Pay.<\/li>\n\n\n\n<li>The Merchant allows Zomato to deduct the commission from the Net Sales and transfer the remaining amounts to the Merchant following the payment settlement process outlined in the Form.<\/li>\n\n\n\n<li>The Merchant will ensure that all mandatory information regarding taxes, levies, and charges applicable to the bill is clearly visible to customers on the bill, as per applicable laws.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.indifi.com\/bank-loan-for-restaurant-business-india\"><img decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"91\" src=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Restaurant-Business-loan-500x91.jpg\" alt=\"\" class=\"wp-image-11977\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Restaurant-Business-loan-500x91.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Restaurant-Business-loan.jpg 716w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Advantages_of_Partnering_with_Zomato\"><\/span><strong>Advantages of Partnering with Zomato\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li>Marketing \u2013 With platforms like Zomato, you can efficiently market your restaurant with the proper streamlining of ads, propositions, and offers.&nbsp;<\/li>\n\n\n\n<li>With a partnership from Zomato, you don&#8217;t have to worry about delivering the food with your staff. Thus no need to hire more working staff or delivering staff.&nbsp;<\/li>\n\n\n\n<li>With easy tracking facilities, customers easily stay updated, and all their queries can be solved smoothly. In case of trouble, their customer service team quickly solves it by coordinating it with respective teams.&nbsp;<\/li>\n\n\n\n<li>Get tremendous traction and make your brand readily available with this platform.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/www.indifi.com\/blog\/using-zomato-dashboard-for-better-data-organization\/\">Using Zomato Dashboard For Better Data Organization<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_does_the_Zomato_payment_work\"><\/span><strong>How does the Zomato payment work?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Users can opt to enter their card details manually or scan to enter details. The organization has also introduced a scanning option to join them. Zomato credit is one new addition that could help you get some referral points for further payments.&nbsp;<\/p>\n\n\n\n<p>New App- Zomato has launched a new separate application called the Zomato Order for ordering. But the point worthy of note is that the user can only use the cash on delivery option to pay.&nbsp;<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/blog.indifi.com\/scaling-up-the-outreach-through-zomato\/\">Scaling Up The Outreach Through Zomato<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zomato_Maple_POS_Acquisition\"><\/span><strong>Zomato &amp; Maple POS Acquisition<\/strong> <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Zomato in March 2015 acquired this cloud-based restaurant (POS). This system used an Android-based POS system that can help create customized hardware and other significant restaurant features. These include menus, inventory management, and inbuilt payment solutions to accept credit cards and debit cards. Further, this app also is a great way to maintain your application for payments, recipe management, customer relationship management, and data analytics, among others. <\/p>\n\n\n\n<p>Also Read:<a href=\"https:\/\/blog.indifi.com\/powering-business-through-technology-from-zomato\/\">&nbsp;Powering Business Through Technology From Zomato<\/a><\/p>\n\n\n\n<p>So if you want to become the next partner and to look out to get some<a href=\"https:\/\/www.indifi.com\/msme-loans\"> SME loans<\/a>, Indifi is the right place for you. \u00a0 With industry experts venturing into new approaches, you don&#8217;t want to be left behind.\u00a0<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Q Does Zomato accept UPI?<\/strong><\/p>\n\n\n\n<p>Yes, Zomato accepts UPI (Unified Payments Interface) as a payment method. Users can select UPI at checkout to pay for their orders directly through linked UPI apps like Google Pay, PhonePe, or Paytm.<\/p>\n\n\n\n<p><strong>Q<\/strong> <strong>How much percentage does Zomato take from restaurants?<\/strong><\/p>\n\n\n\n<p>Zomato typically charges restaurants a commission of around 18% to 25% per order for delivery services. This percentage can vary depending on factors such as the restaurant&#8217;s location, the type of partnership, and any additional services provided by Zomato. In some cases, the commission rate might be higher or lower, depending on the specific agreement between Zomato and the restaurant.<\/p>\n\n\n\n<p>Q <strong>How Zomato pays to restaurant?<\/strong><\/p>\n\n\n\n<p>Zomato pays restaurants based on the orders placed through its platform. Here&#8217;s how the process typically works:<\/p>\n\n\n\n<ol>\n<li><strong>Order Completion<\/strong>: When a customer places an order through Zomato, the restaurant prepares and fulfills it.<\/li>\n\n\n\n<li><strong>Commission Deduction<\/strong>: Zomato charges the restaurant a commission fee, which is a percentage of the total order value. This percentage can vary depending on the agreement between Zomato and the restaurant.<\/li>\n\n\n\n<li><strong>Settlement Cycle<\/strong>: After deducting its commission, Zomato transfers the remaining amount to the restaurant. This transfer usually happens within a specific settlement cycle, which could be weekly or bi-weekly, depending on the terms agreed upon.<\/li>\n\n\n\n<li><strong>Payment Method<\/strong>: Payments are typically made directly to the restaurant&#8217;s bank account. Restaurants can track their earnings and payment details through Zomato&#8217;s partner portal.<\/li>\n\n\n\n<li><strong>Additional Deductions<\/strong>: Any additional costs, like delivery charges (if the restaurant is using Zomato\u2019s delivery service), may also be deducted before the final payment is made.<\/li>\n<\/ol>\n\n\n\n<p><strong>Q Does Zomato have cash on delivery?<\/strong><\/p>\n\n\n\n<p>Yes, Zomato offers a Cash on Delivery (COD) option in some locations. Customers can choose to pay in cash when the food is delivered, rather than paying online through the app. However, the availability of COD may vary based on the restaurant and the region, as some areas or establishments may only accept online payments.<\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Craving a pizza or a bagel? Well, you know what to do? Pick up your phone and order some mouth-watering dishes. Online ordering is the most significant trend of the decade, hands down. A food is delivering chains like Zomato, with a 50 percent market share, is ruling the hearts of people. Their recent acquisition [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2845,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[141],"tags":[581,583,582,352,584],"_links":{"self":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts\/2844"}],"collection":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/comments?post=2844"}],"version-history":[{"count":16,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts\/2844\/revisions"}],"predecessor-version":[{"id":12437,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts\/2844\/revisions\/12437"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/media\/2845"}],"wp:attachment":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/media?parent=2844"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/categories?post=2844"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/tags?post=2844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}