{"id":2208,"date":"2019-12-16T09:03:40","date_gmt":"2019-12-16T09:03:40","guid":{"rendered":"https:\/\/blog.indifi.com\/?p=2208"},"modified":"2024-09-25T12:59:44","modified_gmt":"2024-09-25T12:59:44","slug":"best-practice-for-kirana-shops","status":"publish","type":"post","link":"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/","title":{"rendered":"5+Top Strategies To Run A Successful Kirana Store"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/blog.indifi.com\/wp-content\/uploads\/2019\/12\/Best-Practice-for-Kirana-Shops--500x212.jpg\" alt=\"Best Practice for Kirana Shops \" class=\"wp-image-2213\" width=\"836\" height=\"354\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2019\/12\/Best-Practice-for-Kirana-Shops--500x212.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2019\/12\/Best-Practice-for-Kirana-Shops-.jpg 741w\" sizes=\"(max-width: 836px) 100vw, 836px\" \/><\/figure><\/div>\n\n\n<p>The influx of multi-million e-retailers making a foray into India, along with a growing e-Commerce business scene in India with in-grown e-retailers emerging as big players in the \u2018grocery or kirana\u2019 space has forced the small kirana stores to be just a small serving of the big retail pie.&nbsp; <\/p>\n\n\n\n<p>Indian kirana stores will have to focus their energies into modernizing their approach with a scalable plan that will preserve their identity and the kind of value proposition they offer to the Indian customers.  The competition is huge and the plan has to be of equal proportion.  So, here are a few ways in which some best practices can help kirana shops can overcome the challenges and reclaim their place.&nbsp;<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:- <a href=\"https:\/\/www.indifi.com\/business-loan\/kirana-store-business-plan\">Best Kirana Store Business plan in 2024<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.indifi.com\/msme-loans?utm_source=Organic&amp;utm_medium=Blog&amp;utm_campaign=CTA_T\"><img decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"91\" src=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Growth-Loan-for-Restaurants-500x91.jpg\" alt=\"\" class=\"wp-image-11978\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Growth-Loan-for-Restaurants-500x91.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Growth-Loan-for-Restaurants.jpg 716w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_67_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#Successful_Strategies_For_Kirana_Stores\" title=\"Successful Strategies For Kirana Stores\">Successful Strategies For Kirana Stores<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#1_Wide_Range_of_Inventory\" title=\"1 Wide Range of Inventory\u00a0\">1 Wide Range of Inventory\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#2_Creating_Kirana_Cooperatives\" title=\"2 Creating Kirana Cooperatives\">2 Creating Kirana Cooperatives<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#3_Convenient_Kirana_Stores\" title=\"3 Convenient\u2019 Kirana Stores\">3 Convenient\u2019 Kirana Stores<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#4_Providing_Optimal_Customer_Service_and_Delivery\" title=\"4 Providing Optimal Customer Service and Delivery\">4 Providing Optimal Customer Service and Delivery<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#Key_Takeaways\" title=\"Key Takeaways\">Key Takeaways<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.indifi.com\/blog\/best-practice-for-kirana-shops\/#FAQs\" title=\"FAQs\">FAQs<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Successful_Strategies_For_Kirana_Stores\"><\/span>Successful Strategies For Kirana Stores<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Wide_Range_of_Inventory\"><\/span>1 Wide Range of Inventory\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>Big players in the grocery business have a very well-managed inventory system and logistics.&nbsp; The small-time kirana store owners need to follow suit with the same.  The added advantage that the latter have over online retailers is that they can forge an immediate bond with their customers given the fact that the products can be seen and touched in an old fashioned way.&nbsp; <\/p>\n\n\n\n<p>However, traditional kirana businesses will have to expand the scope and diversity of their inventory by stocking goods besides the staples that the current shopper requires.  Hence, no longer will it all be about pulses, sugar, tea, and bread- as the stocks of the latest flavour of cheese spread to some exotic flavoured teas also need to be there to cater to the new-age buyer.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/blog.indifi.com\/5-ways-technology-transform-restaurant-business\/\">5 Ways In Which Technology Can Help You Transform Your Restaurant Business<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Creating_Kirana_Cooperatives\"><\/span>2 Creating Kirana Cooperatives<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>The other best way to deal with the e-retailers who offer great variety with competitive rates and deals would be to unite and create a cooperative society where collective purchasing power can help them get better discounts from manufacturers and they can pass on the same to the consumer using economies of scale.&nbsp;<\/p>\n\n\n\n<p>Shoprite Supermarkets from the USA is a brand in itself and a similar effort- which exemplifies how the humble kirana store can turn itself into a huge brand to contend with.  Likewise, Indian kirana stores need to unite in order to ensure that they are not forced to shut shop as big e-retailers expand their footprint in the local market.&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/blog.indifi.com\/consider-5-easy-tips-to-maintain-your-restaurant-business\/\">Consider 5 Easy Tips To Maintain Your Restaurant Business<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Convenient_Kirana_Stores\"><\/span>3 Convenient\u2019 Kirana Stores<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>Local kirana stores in India can get some inspiration from the model followed by the 7-Eleven stores around the world.\u00a0 The best part is that they can leverage their accessibility and locational advantage, since people still prefer to rush to the nearest kirana stores in case of urgent purchases.\u00a0<\/p>\n\n\n\n<p>It is important for kirana stores to provide convenience to the customers by stocking up all those items that are required urgently and which cannot be waited for.  <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.indifi.com\/msme-loans?utm_source=Organic&amp;utm_medium=Blog&amp;utm_campaign=CTA_M\"><img decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"91\" src=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Avail-MSME-Loan-based-on-GST-Certificate-500x91.jpg\" alt=\"MSME Loan on GST\" class=\"wp-image-11981\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Avail-MSME-Loan-based-on-GST-Certificate-500x91.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Avail-MSME-Loan-based-on-GST-Certificate.jpg 716w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<p>Just like the 7-Eleven stores, these kirana stores can diversify their offerings by catering to the new-age buyers and can later start incorporating ready to go food items of better quality and packaging- thus creating their own brand.\u00a0 <\/p>\n\n\n\n<p>This can lead to a small franchise model, where other small kirana stores can buy a franchise make similar investments and provide standardized offerings- leading to the growth of a certain brand of convenience kirana stores.<\/p>\n\n\n\n<p class=\"has-vivid-cyan-blue-color has-text-color\">Also Read:&nbsp;<a href=\"https:\/\/blog.indifi.com\/ingredients-for-a-successful-restaurant-business\/\">Top 5 Ingredients To Cook Up A Successful Restaurant Business<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Providing_Optimal_Customer_Service_and_Delivery\"><\/span>4 Providing Optimal Customer Service and Delivery<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>Online grocery shopping is more preferred these days because of the customer service that is offered and free delivery.&nbsp; Kirana stores need to follow suit by offering a great return\/exchange policy.  A happy customer will be willing to even wait or walk more, simply because of the exceptional customer service.&nbsp; Free delivery within a certain radius will also make the local kirana store more attractive for the customer.  <\/p>\n\n\n\n<p>Offering free trial samples along with delivery is another way to build trust and garner more business.\u00a0 A customer who gets good quality grocery with a home delivery option from the local kirana store, coupled with a customer-centric service- would invariably become the unofficial kirana ambassador.\u00a0\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><a href=\"https:\/\/www.indifi.com\/msme-loans?utm_source=Organic&amp;utm_medium=Blog&amp;utm_campaign=CTA_B\"><img decoding=\"async\" loading=\"lazy\" width=\"500\" height=\"91\" src=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Business-loan-for-GST-registered-business-500x91.jpg\" alt=\"GST Business loan\" class=\"wp-image-11980\" srcset=\"https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Business-loan-for-GST-registered-business-500x91.jpg 500w, https:\/\/www.indifi.com\/blog\/wp-content\/uploads\/2022\/09\/Business-loan-for-GST-registered-business.jpg 716w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/figure><\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Takeaways\"><\/span>Key Takeaways<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Hence, by following the above-mentioned best practices, Kirana stores in India can soon increase their share in the grocery domain and emerge as equal, if not better players than online e-retailers. It is imperative for them to gauge the dynamics of the market, diversify, modernize and scale up in order to survive. <\/p>\n\n\n\n<p>Collateral is one of the biggest problems for kirana stores looking for loans. Our unsecured loan solution eliminates this barrier and allows you to achieve your business goals in a simple and hassle-free manner. With minimum documentation and eligibility requirements, your search for instant business loans for your retail shops ends at Indifi. Call us or send us an email to apply for an unsecured business loan and know more about our offerings.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Is Kirana store profitable?<\/strong><\/p>\n\n\n\n<p>Yes, a Kirana store can be profitable due to the consistent demand for everyday household items. Profitability depends on factors like location, variety of products, pricing, customer service, and efficient inventory management. With low operational costs and strong local customer loyalty, a well-managed Kirana store can generate steady income, especially in residential areas.<\/p>\n\n\n\n<p><strong>How to attract customers to Kirana store?<\/strong><\/p>\n\n\n\n<p>To attract customers to a Kirana store:<\/p>\n\n\n\n<ol>\n<li><strong>Offer Discounts and Loyalty Programs<\/strong>: Provide discounts, bundle offers, and loyalty rewards to encourage repeat customers.<\/li>\n\n\n\n<li><strong>Keep a Wide Range of Products<\/strong>: Stock essential items and local favorites to meet diverse customer needs.<\/li>\n\n\n\n<li><strong>Provide Excellent Customer Service<\/strong>: Be friendly, helpful, and offer personalized service to build strong relationships with customers.<\/li>\n\n\n\n<li><strong>Use Digital Payment Options<\/strong>: Offer UPI, mobile wallet, and card payment options for convenience.<\/li>\n\n\n\n<li><strong>Promote Locally<\/strong>: Use social media, distribute flyers, or advertise in local WhatsApp groups to reach the community.<\/li>\n\n\n\n<li><strong>Free Home Delivery<\/strong>: Offer home delivery services to attract busy or elderly customers.<\/li>\n<\/ol>\n\n\n\n<p>These strategies can boost footfall and customer loyalty.<\/p>\n\n\n\n<p><strong>How much does it cost to open a Kirana store?<\/strong><\/p>\n\n\n\n<p>The cost to open a Kirana store in India typically ranges between \u20b91 lakh to \u20b95 lakhs. This includes expenses for:<\/p>\n\n\n\n<ol>\n<li><strong>Rent\/Property<\/strong>: Depending on the location, rent or purchase of a small shop.<\/li>\n\n\n\n<li><strong>Initial Stock<\/strong>: Buying inventory for daily essentials like groceries, snacks, and household items.<\/li>\n\n\n\n<li><strong>Licenses and Registrations<\/strong>: Fees for shop registration, GST, and trade licenses.<\/li>\n\n\n\n<li><strong>Furniture and Setup<\/strong>: Shelving, counters, cash register, and basic infrastructure.<\/li>\n\n\n\n<li><strong>Miscellaneous<\/strong>: Branding, electricity, and initial working capital.<\/li>\n<\/ol>\n\n\n\n<p>Costs can vary based on the size, location, and scale of the store.<\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The influx of multi-million e-retailers making a foray into India, along with a growing e-Commerce business scene in India with in-grown e-retailers emerging as big players in the \u2018grocery or kirana\u2019 space has forced the small kirana stores to be just a small serving of the big retail pie.&nbsp; Indian kirana stores will have to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2213,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[141,185],"tags":[313,314,316,315],"_links":{"self":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts\/2208"}],"collection":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/comments?post=2208"}],"version-history":[{"count":16,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts\/2208\/revisions"}],"predecessor-version":[{"id":12984,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/posts\/2208\/revisions\/12984"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/media\/2213"}],"wp:attachment":[{"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/media?parent=2208"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/categories?post=2208"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.indifi.com\/blog\/wp-json\/wp\/v2\/tags?post=2208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}